Meta’s victim-blaming defence rebuffed by jurors in landmark addiction case

In a landmark verdict that could reshape the legal landscape for the tech industry, a jury in Los Angeles has ordered Meta to pay $4.2 million in damages to a young user, finding the company deliberately designed Instagram to be addictive and caused her significant psychological harm.
The decision, part of a total $6 million award including $1.8 million from YouTube’s owner Google, came after a trial seen as the first major bellwether for over 1,600 similar lawsuits against social media companies. The jury voted 10-2 in favour of the plaintiff, known in court as K.G.M. or Kaley, who testified that using YouTube from age six and Instagram from age nine led to anxiety, depression, body dysmorphia, and suicidal thoughts.
A Defence That Blamed the Victim
Faced with these allegations, Meta mounted an aggressive defence that sought to shift responsibility away from its platforms. The company’s lawyers and public relations team argued that K.G.M.’s mental health struggles were the result of her mother’s parenting, familial conflict, and offline social problems, not exposure to Instagram.
In a bench memo filed before the trial, Meta’s legal team quoted from K.G.M.’s private teenage texts and writings complaining about a “toxic home” and saying “my mom is legit insane.” Throughout the proceedings, the company’s communications team sent repeated updates to reporters highlighting these familial issues and testimony from doctors about personal conflicts. Meta’s position, as presented in court, was that Instagram offered a helpful respite from her real-world problems.
The strategy extended to challenging the very premise of the lawsuit. Meta highlighted testimony stating that “social media addiction” is not a recognised diagnosis in the DSM-5 guide of medical disorders, arguing there is a difference between “problematic” and “clinically addictive” use.
This victim-blaming approach ultimately failed to resonate with the jury. One juror told NPR they wanted the company to “feel it” and know its actions were “unacceptable,” while another told the Wall Street Journal that Meta CEO Mark Zuckerberg’s testimony seemed inconsistent and “didn’t sit well with us.”
K.G.M. herself acknowledged a difficult relationship with her mother but defended her as a loving parent, stating, “I don’t think I would call it abuse or neglect or anything like that.” Her mother was present for the entire trial.
Instead, the jury was persuaded by evidence of Meta’s own internal culture. The plaintiff’s lawyers presented internal communications in which a Meta employee wrote, “oh my gosh yall IG is a drug,” with another responding, “we’re basically pushers.” The case successfully argued that specific design features—like the infinitely scrollable feed, autoplaying videos, algorithmic recommendations, and beauty filters—were deliberately engineered to encourage compulsive use and were a substantial factor in causing harm, independent of any third-party content.
This distinction was crucial, allowing the plaintiffs to navigate around legal protections like Section 230 of the Communications Decency Act. Judge Carolyn Kuhl ruled that these design elements could be considered separately from content moderation. The jury found both Meta and Google negligent, ruling they failed to provide adequate warnings and had acted with “malice, oppression or fraud.”
A Breaking Point of Public Distrust
The verdict underscores a deep and growing societal scepticism toward social media giants, which appears to have finally found expression in the courtroom. Research from Pew indicates a strong majority of US adults—around 64%—believe social media platforms have a negative impact on the country, a figure that has held steady for five years. Around two-thirds have a negative view of Mark Zuckerberg personally.
This sentiment is no longer confined to older generations. A 2024 Pew survey found that 48% of teens believe social media use harms people their age, a significant rise from 32% just two years prior.
“These verdicts mark an unsurprising breaking point,” said Mike Proulx, research director at Forrester. “Negative sentiment toward social media has been building for years, and now it’s finally boiled over.”
The comparison to the tobacco lawsuits of the 1990s has become pervasive. Sacha Haworth, executive director of The Tech Oversight Project, stated, “They’re really truly pulling from big tobacco’s playbook. Blame the victim, blame the parents, blame the child, blame anyone but the products they designed.”
This distrust is now driving concrete action globally. In December 2025, Australia became the first country to institute a nationwide social media ban for children under 16, a policy since imitated by Indonesia and under consideration in nations including Britain, France, and Portugal. Following the California verdict, Australian law firms are investigating potential cases against the platforms.
For parent advocates who have long campaigned for stronger regulation, the jury’s rejection of Meta’s defence was particularly significant. Julianna Arnold, co-founder of Parents Rise!, whose 17-year-old daughter died after meeting a drug dealer through Instagram, said at a press conference, “This was a conscious decision that they made… They knew the harm. They knew the damage. They assessed the risk, and they moved forward anyway.”
Meta has said it will appeal the verdict, with a spokesperson stating, “Teen mental health is profoundly complex and cannot be linked to a single app.” The company faces mounting legal pressure; this verdict followed a separate case in New Mexico where a jury ordered Meta to pay $375 million in civil penalties for enabling child sexual exploitation.
The financial stakes are heightened by a Delaware court ruling that insurers are no longer obligated to cover Meta’s defence in this and related suits. As the first of many potential trials, the outcome has been described by advocacy groups as an “earthquake” for Big Tech, proving that juries are willing to hold them accountable for the architectural choices baked into their products.



